Frequently asked questions (FAQ)

How much time before do I need to make my booking?
We don’t have a specific deadline, and in some instances we can arrange a tour with 2 or 3 days notice or even less. But ideally booking should be made up to 2 weeks before the tour is required in order to ensure availability and that the guide and equipment are completely prepared to give you the very best.
Is Tesla Portugal Tours a legally registered and recognized company?
Do your private tours include meals?
I would like to book a tour but we have 9 people in our group. You only list prices for tours with a maximum of 6. Is it possible?
Will the guide/driver be with us during all the visits to the inside of the monuments/museums?
What’s included in your tours?
For each tour there is a detailed description of what is, or isn’t, included on our website. Obviously we can adapt each tour to your specific preferences and needs. According to our values we want to guarantee clarity about what is included in each tour. One of our primary objectives is to give the maximum possible satisfaction in a completely carefree environment.
How do I pay?
What if I need to cancel?
Where can I see what other customers say about their experience?
I loved our tour! How can I give you feedback?

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